Customer Discovery
in One Single Place.
Streamline your customer research with our collaborative interface.
No more missing sheets, non-connected airtables, flying post-its about intercom interactions, random slack messages from support - we bring it all into one space.
Using past insights to answer today’s questions.
Store all your customer insights so everyone can easily find them later when they work on similar problems.
Insights collected from every team are valuable. In other words, we all have a lot we can learn from each other.
Etienne Fang
UX Research Strategist @ Uber
The repository that scales with your team.
Every team member can now run their research efficiently thanks to in-app guides and real-time collaboration.
Made for qualitative & quantitative research.
Product Feedback helps you analyzing all kind of customer feedback, whether it comes from user interviews, focus groups, or even surveys!
Integrated with your tools
From messy notes to reusable insights
Compare all your interview responses at once, sort highlighted verbatims, and extract key insights faster.
Wait, there's more!
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Stunning presentation mode
Turn your research summaries into great slide decks.
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Unified tags
Create a single library of tag names and synonyms to avoid duplicates.
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Made for collaboration
Free seats for viewers, mutilple editors, comments, and more.
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Powerful Search
Find insights by filtering by keyword, persona, feature, etc.
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Project & interview templates
Start every research on the same page.
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Team spaces
Create a project directory per feature team.
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Advanced permissions
Create rules and give specific access.
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Secure
Your research secrets are safe with us.
Who can use Product Feedback?
Everyone! We believe that product knowledge should be owned by your entire team.
UX researchers, Product Managers, Product Designers, CEO & Stakeholders, Product Marketing Managers, Customer Success, Sales, Developers, ...
Start building great products faster.
We designed Product Feedback to help product teams to capitalize on user research and build meaningful products faster.